Privacy Policy

Effective Date: June 28, 2026

Welcome to Brahmaputra Car Rental. Your privacy and the security of your personal information are of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our self-drive car rental and tour booking services in Northeast India.

Please read this privacy policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Information: Information that can be used to identify you personally, such as your name, email address, phone number, and WhatsApp number, collected when you make a booking or inquiry.

  • Trip & Booking Details: Information required to facilitate your car rental or tour package, such as driver’s license details, government-issued ID proofs, travel itineraries, and pickup/drop-off locations.

  • Usage Data: Automatically collected technical data when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Manage and process your self-drive car rental reservations and custom tour packages.

  • Communicate with you regarding your bookings, updates, route guidance, and customer support.

  • Send you promotional materials, special offers, or travel updates (you can opt-out at any time).

  • Improve our website functionality, vehicle fleet, and overall user experience.

  • Comply with legal obligations, regional transport regulations, and safety standards.

3. Sharing of Your Information

We take your privacy seriously and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Your Consent: We may share information if you explicitly direct us to do so (e.g., arranging permits for specific regional circuits).

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, or to protect the safety, rights, or property of Brahmaputra Car Rental, our customers, or others.

4. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  • Agency Name: Brahmaputra Car Rental

  • Address: Lokhra Sagol Para, Pin – 781040 (Near the Green International School), Guwahati, Assam

  • Call / WhatsApp: +91 99570 52715